Field Notes
Playbooks4 min read

Lease renewals without the awkward call

JKJarakey·4 min read·Updated Apr 2026

The most expensive part of a lease renewal is the moment the property manager calls and asks “so, what are we doing?” That call is awkward. The awkwardness costs you. Tenants who could have signed for another two years walk because the conversation made them feel cornered. Jarakey is built so that conversation does not need to happen first.

The renewal lifecycle, on rails

  • Day -90: Jarakey sends a renewal notice with the proposed terms. The tenant can accept, request changes, or decline.
  • Day -60: A reminder, only if the tenant has not responded.
  • Day -30: A final reminder, with the lease document attached as a PDF and the renewal Pay button live.
  • Day 0: Lease auto-renews if the tenant accepted and the deposit cleared. New lease document gets stored in the resident’s vault.

What the tenant sees

A clean notice in the app and email. The terms. The increase, if any, with the reason in plain English. A button to accept and pay, a button to negotiate, a button to give notice. No phone call required at any step. Phone call still available if anyone wants it.

What the property manager sees

  • A pipeline of every lease in the next 90 days.
  • A heatmap of who has opened the renewal notice, who has not, who has clicked.
  • A draft of the new lease, ready to sign, with all the right names already in the right boxes.
  • A receipt and a stored PDF after signature.

Make renewals quiet, not awkward.

Open the renewal pipeline